Reference

flexihoki Privacy Policy, Clearly Explained

Our Privacy Policy explains how flexihoki handles the details connected to your account, device, wallet status and support requests.

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What Our Privacy Policy Covers

flexihoki Service availability depends on jurisdiction. Users are responsible for checking local law before access.

This Privacy Policy applies when you create or use an account, sign in from a phone or desktop, contact support, or request an account change. We may handle details such as your contact identifier, verification status, device signals, session activity, payment reference and messages sent to

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our team. DANA, OVO, GoPay, QRIS, bank transfer and virtual account references help us match a wallet action with the correct account, but they do not replace the payment provider’s own privacy rules. We use access records to protect account entry and investigate unusual activity around
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the Live Dealer Lobby, Lucky Fortune Cat or other selected areas. Where local law permits, this policy governs our handling for Indonesian access; where it does not, access depends on local law. The current policy remains available on this page.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT ROUTES

Get Privacy Policy Help Through Your Account

A clear support path helps you ask about the Privacy Policy without sending sensitive details through an unsuitable channel.

DATA PRACTICES

How We Handle Privacy Requests

We treat a Privacy Policy request as an account matter, not a general lobby question. Our process checks the account identifier before discussing stored details, separates payment references from wallet credentials, and…

Account details

When you open an account, we use the contact details and verification result needed to create access. We do not ask for a wallet PIN as part of account confirmation.

Device signals

A phone or desktop session may create device and sign-in records used to recognise access patterns. These records help us investigate an account entry without reading unrelated device content.

Cookies

Cookies can keep a session, remember selected settings and help us understand which policy page was opened. You can manage cookie choices through your browser settings.

Payment records

We retain transaction references for account matching and status checks. DANA, OVO, GoPay, QRIS, bank transfer and virtual account providers may keep separate records under their own terms.

Retention steps

We keep account and request records for the period needed for account operation, security checks and legal duties. When a record is no longer needed, our handling follows the applicable retention process.

Change requests

To request correction, access or deletion of eligible personal details, contact support from the account route and describe the change. We may verify ownership before acting on the request.

Privacy Policy Answers for flexihoki Accounts

These Privacy Policy answers cover the questions you are most likely to have before opening an account or checking an existing one. We keep the wording practical, including account access, cookies, wallet references, device records and requests made under local rules.

The flexihoki Privacy Policy covers account details, verification records, device sessions, cookies, support messages and payment references connected with DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity.

We use account and phone details to create access, complete the required verification step, protect sign-in activity and connect a support request with the correct account. Access depends on local law.

Yes. The Privacy Policy explains how we handle the transaction reference linked to DANA or QRIS activity. The wallet provider may separately process payment details under its own privacy terms.

Cookies may keep your session active, remember a setting and record that a policy page was opened. You can adjust cookie permissions in the browser on your phone or desktop.

You can contact us through the signed-in account support route to request access or correction of eligible details. We may verify your account identifier before sending records or changing stored data.

Send a deletion request through the account support route and explain which details you want removed. We assess the request against account operation, security and legal retention duties.

Use the support path inside your account and mention Privacy Policy in your message. Include your account identifier, avoid wallet PINs, and state whether your question concerns cookies, access or payment references.

flexihoki Privacy Policy, Clearly Explained

Get Privacy Policy Help Through Your Account

How We Handle Privacy Requests

Account details

Device signals

Cookies

Payment records

Retention steps

Change requests

Privacy Policy Answers for flexihoki Accounts

01 What does the flexihoki Privacy Policy cover?

02 Why does flexihoki collect account and phone details?

03 Does the Privacy Policy cover DANA and QRIS data?

04 How are cookies used on a mobile device?

05 Can I request a copy or correction of my data?

06 How do I ask flexihoki to delete account data?

07 Who can I contact about the flexihoki Privacy Policy?

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